Privacy Policy
Effective Date: 6 April 2025
Wee Care Mobility (“we”, “our”, or “us”) values your privacy and is committed to safeguarding your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your information in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore. By accessing our website at https://wee-care.com.sg or engaging our services, you consent to the practices described herein.
1. Collection of Personal Data
We may collect your personal data when you:
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Submit a quotation request or enquiry
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Book our moving or logistics services
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Contact us via phone, email, WhatsApp, or online forms
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Interact with our website or social media platforms
Examples of personal data we may collect include:
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Full name
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Contact details (e.g. telephone number, email address, address for relocation)
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Service details (e.g. property type, inventory, preferred date and time)
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Payment information
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Any additional information you provide voluntarily
2. Purpose of Collection
Your personal data may be used for the following purposes:
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To facilitate the provision of our moving services
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To arrange appointments and confirm bookings
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To respond to your enquiries and provide customer support
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To prepare quotations and service agreements
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For billing and payment purposes
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For internal administrative and operational needs
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To send you service-related updates or promotional materials (only with your consent)
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To comply with legal and regulatory requirements
3. Disclosure of Personal Data
We do not sell or rent your personal data. We may disclose your information to:
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Our authorised staff and service team on a need-to-know basis
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Third-party logistics or transport partners involved in fulfilling your request
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Payment processors for secure transactions
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Government authorities or regulators where legally required
4. Protection of Personal Data
We implement reasonable security measures to protect your personal data against:
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Unauthorised access
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Loss, misuse, or unauthorised alteration
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Disclosure or destruction
These include secure servers, access restrictions, and encrypted communication channels where appropriate.
5. Retention of Personal Data
We retain your personal data for as long as is necessary to fulfil the purposes stated in this policy, or as required by applicable laws. Once no longer needed, we will ensure your data is securely deleted or anonymised.
6. Use of Cookies and Website Analytics
Our website may use cookies to:
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Enhance your user experience
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Analyse site traffic and user interaction via tools such as Google Analytics
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Tailor website content and advertising
You may adjust your browser settings to disable cookies. Please note that some features of our website may not function properly if cookies are disabled.
7. Access to and Correction of Personal Data
You may request access to or correction of the personal data we hold about you by contacting us:
📧 Email: info@wee-care.com.sg
📞 Phone: +65 6950 6806
📍 Address: 7 Temasek Boulevard #12-07 Suntec Tower One Singapore 038987
We will respond to your request in accordance with the PDPA and may require verification of your identity.
8. Withdrawal of Consent
If you wish to withdraw your consent to our use or disclosure of your personal data, please contact us using the details provided above. Do note that withdrawing consent may impact our ability to provide certain services.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy policies or practices of such external sites. We advise you to review their policies before providing any personal data.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on our website with the updated effective date. We encourage you to check this page periodically to stay informed of how we are protecting your data.
11. Contact Us
If you have any questions, concerns, or complaints regarding our handling of your personal data, please contact:
Wee Care Mobility